Purpose, constraints and responsibilities are fixed early.
CONSULTANCY / DECISION FILE / MBC
Reinstatement project management
Winning the claim is only half of it. Then your home has to actually be rebuilt — contractors chosen, works sequenced, quality checked, payments staged — usually while you are living somewhere else and just want your life back.
01 / QUESTION → DECISION
Who this service is for
Reinstatement project management puts a construction professional in your corner for that whole process. Jarelle Mills is a Chartered Construction Manager (MCIOB) who has spent years running contracting operations and handling complex reinstatements from the insurer’s side — which means knowing how building works should be run, and all the ways they quietly go wrong when nobody independent is watching.
From confirming the final scope through to snagging and sign-off, the job is simple to state: get your home rebuilt properly, to the agreed scope, without you having to become a construction expert overnight.
- 01
Homeowners with an agreed settlement facing a rebuild they do not feel equipped to run
- 02
Policyholders taking a cash settlement who need the works scoped, tendered and managed
- 03
Anyone whose insurer-appointed contractor has failed, stalled or been dismissed part-way through
- 04
Owners who simply want independent oversight of a reinstatement the insurer is managing
What the service covers
- 01
Confirming the reinstatement scope before works start, so nothing is missed or quietly value-engineered away
- 02
Obtaining and comparing contractor quotes on a like-for-like basis, and advising on selection
- 03
Programme and sequencing oversight — the right trades, in the right order, for the right reasons
- 04
Staged quality inspections during the works, with issues raised while they are still easy to fix
- 05
Valuing works done before you release staged payments, so money never runs ahead of progress
- 06
Snagging inspection and final sign-off against the agreed scope
02 / METHOD
How it works
A clear line from the question to an independent recommendation.- 01
DECISION GATE / 1
Scope and plan
The agreed reinstatement scope is reviewed and confirmed, gaps flagged, and the works packaged so contractors can price them properly.
- 02
DECISION GATE / 2
Contractor selection
Quotes are obtained and compared like-for-like, references and insurances checked, and a recommendation made — the decision stays yours.
- 03
DECISION GATE / 3
Works oversight
Staged site inspections at the points that matter — before things get covered up, not after. Short written updates in plain English follow each visit.
- 04
DECISION GATE / 4
Completion and sign-off
A snagging inspection, a defects list the contractor works through, and final sign-off against the scope before the last payment is released.
03 / BEFORE YOU INSTRUCT
Questions worth answering first.
Scope, access, limitations and what happens after the inspection—explained before they become surprises.
My insurer wants to use its own contractors. Can you still be involved?
Yes. Even where the insurer manages the works, you are entitled to satisfy yourself about quality. Independent staged inspections and a snagging report give you evidence rather than unease if standards slip — and insurers respond to documented defects far faster than to complaints.
I have taken a cash settlement. Where do I start?
With the scope. Before any contractor is approached, the reinstatement scope is confirmed so that quotes are complete and comparable. Tendering from a defined scope is the single biggest protection a cash-settled policyholder has.
What if the contractor and I disagree mid-project?
That is much of the point of independent oversight: disagreements get resolved by reference to the agreed scope and proper standards, documented in writing, rather than by whoever argues loudest on site.
How much of my time will this take?
As little as you want. Most clients settle into a rhythm of a short update after each inspection and a decision from you only when one is genuinely needed — contractor selection, finish choices, payment releases.
NEW INSTRUCTION / Reinstatement PM
Make the next decision properly.
Send the property address and the situation for a fixed quote and an honest recommendation.
Request a quote