Practice profile · MBC

One practice.
Three sides of the table.

An independent RICS-regulated practice combining experience across contracting, field surveying and complex insurance claims — applied to each instruction with one accountable standard.

Professional section / MBC·01Not to scale
01Building + contracting
02Residential surveying
03Complex insurance claims
ContractorSurveyorClaims professionalIndependent view ↑

Much of the property advice market has a quiet conflict built in.

Damp surveys funded by damp-proofing sales. Claims assessments produced for one side of the table. Reports written defensively rather than usefully.

Mills Building Consultancy was created for evidence-led advice, in plain English, regardless of which party the conclusion happens to suit. No remediation work is sold. No referral fees are taken. No report is shaded to please the person paying for it.

“Sometimes the right answer is: this is fine. Do not spend the money.”

A decade · three vantage points

Breadth is useful when buildings refuse to fail in neat professional silos.

  1. 01

    Building + contracting

    How buildings actually go together, where workmanship fails and what a practical repair demands.

  2. 02

    Residential surveying

    Inspection discipline, construction-stage knowledge and the reality of housing quality in the field.

  3. 03

    Complex insurance claims

    Subsidence, fire, flood and escape of water — investigated, scoped, costed, validated and resolved.

The result is an opinion that connects what happened, why it happened, what repair involves and how that decision plays out in a purchase, claim or negotiation.

Practice standards

Regulated.
Accountable.
Independent.

Firm-level regulation, professional cover and appropriately qualified delivery for every agreed instruction.

StandardPractice commitmentWhat it means
RICSFirm regulated by the Royal Institution of Chartered SurveyorsFirm no. 9317773
PIProfessional indemnity insuranceMaintained for agreed instructions
REDRESSPublished complaints and redress routeClear escalation if something goes wrong
CAPABILITYAppropriately qualified practitioner allocationConfirmed for the agreed instruction

Instrument bench

Opinion is only as good as the observations beneath it.

The equipment changes with the question. Conclusions rest on readings, imagery and measured fact — and where necessary, agreed invasive access rather than assumption.

  1. 01

    Laser measure

    Geometry

  2. 02

    Moisture meter

    Moisture profile

  3. 03

    Thermal imager

    Temperature pattern

  4. 04

    Borescope

    Concealed void

  5. 05

    Drone

    High-level fabric

  6. 06

    360° camera

    Condition record

  7. 07

    Camera

    Referenced detail

  8. 08

    Tape + rods

    Direct measure

  9. 09

    Access tools

    Agreed opening-up

Working principles

The report should show its working.

01

Evidence first.

Observations, reasoning, conclusion — in that order. You can see how an answer was reached, not merely receive it.

02

Honesty over comfort.

The answer may be better or worse than hoped. It remains the answer, because that is what independent advice is for.

03

Plain English.

Technical rigour and readable writing belong together. Jargon is avoided where possible and explained where necessary.

Independent · Huddersfield

Bring the building. Bring the difficult question.

Your instruction is managed by the practice from first conversation to final explanation.

Start a conversation →